Description:
Lime Tree Court – Twyford, Buckinghamshire
Lime Tree Court is a Residential Care Home in Twyford, Buckinghamshire.
Lime Tree Court is a pleasantly situated home in the cul de sac leading to the church in the peaceful village of Twyford. The village itself is situated midway between Buckingham in North Buckinghamshire, and Bicester in North Oxfordshire. Lime Tree Court has been a Registered Home for the Elderly since 1971 and under its current family ownership since 1980.
The home dates back to the 17th Century.
Lime Tree Court is managed by Sharon Nix, our Registered Manager and values its reputation of providing a welcoming and comfortable home. It is a secure place in that should a resident become ill or incapacitated, he or she will be looked after without the need to move on. We offer a friendly, caring home for those who are active and able to do much for themselves, whilst offering those who need special care the service they require.
Lime Tree Court will continue to accept a wide range of residents requiring differing levels of care. We have a specialism in dementia care, but we are a residential home rather than a nursing home. Rather than rely solely on the written word and photographs, we prefer that you visit Lime Tree Court and form your own view. Please contact us for more information.
Our Values
The following sections will help you understand our values, what we stand for and learn more about the home in general. At any point you have a question, please do get in touch.
Statement of Purpose
Staff Details
Proprietor – Mrs Georgie Rixon (deceased)
Directors – Mark Laing, Cameron Laing, Andrew Rixon
Representative of Directors – Melissa Laing
Registered Manager – Mrs Sharon Nix
Lime Tree Court has a very established and stable staff team. We have staff who have been with us for over 20 years and a very low turnover of staff. Most live either in the village or neighbouring villages.
Registration
In Compliance with: – Health and Social Care Act 2008 [Regulated Activities] Regulations 2010 Care Quality Commission [Registration]
The home is registered with the Care Quality Commission for the provision of accommodation for a maximum of 23 services users both male and female. We are pleased to accept residents for long term care, respite care, and day care.
Aims and Objectives
The management and care team at Lime Tree Court pride themselves on offering a residential care service for older adults with a specialism in dementia
Our aim is to provide the residents we care for a happy and homely atmosphere, by offering a safe secure environment in which each resident feels at home, cared for and respected. Well being and comfort is of prime importance. Carers strive to maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere. In doing so be sensitive to the changing needs of those living with dementia. Our person centred care planning approach is designed to recognise the changing needs of our residents
We operate a Key Worker system , enabling the member of staff to take responsibility for building a trusting and caring relationship with the resident, offering one to one support, and ensuring the homes care planning truly reflects the individual residents needs and wishes. Support plans are reviewed monthly, and any changes are recorded in the support plan.
Staff Training
Developing a well trained workforce is important to us. Staff working at lime Tree Court are required to complete Mandatory Care Skills Training in thirteen subjects. Additional Learning and training opportunities are provided by external trainers. To further complement and promote ongoing development of staff several supplementary care courses are used.
Adult Protection
Our priority is keeping residents safe and free from harm. Our recruitment process involves police checks. Staff are trained to be aware and to report any incident or event which could be considered abuse. We have a clear adult protection and safeguarding policy. All staff receive safeguarding training annually, and good practice in adult protection is discussed in supervision and staff meetings.
Admission
If you would like to find out more about a placement at Lime Tree Court, you are encouraged to visit the home. This is an opportunity to view the home, meet the staff and residents. We recognise the challenges of making a decision to move to residential care. Prospective residents are welcome to visit for lunch, spend the day, and given time to make the decision. Once a decision has been made for admission the Home Manager or a senior member of staff will complete a full assessment. This information is used to ensure the home can meet the residents assessed needs, and collate the information to formulate a Support Plan to meet the individual care needs. An assessment visit can be completed with the potential resident at home, hospital, or current care environment.
Visiting Hours
Lime Tree Court has an open door policy, and visiting times are not restricted.
Protected Meal Times is one of the Dignity In Care Factors embraced by Lime Tree Court. Mealtimes are served in a calm atmosphere, free from distractions. Staff are able to focus on supporting residents with their meals and to provide assistance to ensure good dietary and fluid intake.
To comply with the Care Home Regulations 2001 visitors are requested to enter their details in the Visitors Book on arrival and sign out when leaving. This is also a practice that meets the Fire Authority and Health and Safety requirements.
Medical Care
The local GP visits Lime Tree Court Weekly, or more frequently if required. If required Consultant Psychiatrists, District Nurses, Community Psychiatric Nurses, Dieticians, and Physiotherapist also support the health care needs of the residents.
Medication
All repeat prescriptions and medication changes are ordered in conjunction with the GP. Medication is administered to residents by Senior Staff
Chiropody / Optician and Dentist
A private chiropodist visits the home every six weeks.
Appointments can be made for local opticians and dentists, and arrangements made for home visits. Residents are required to pay the charges and payment for this service.
Hairdressing
An experienced hair stylist visits the home weekly, there is an additional charge for this service.
Religious Needs
We can offer pastoral care for all faiths. A monthly church service is held at Lime Tree Court. The Church of England Church is next door, and residents are welcome to attend the weekly service.
Meals
We like to establish your meal preferences on admission. Our cooks provide wide range of home cooked food and pride themselves in producing homemade traditional cooking, using fresh local produce. Special diets are catered for, and daily choices are available. Snacks and drinks are available any time of the day or night.
Accommodation
Lime Tree Court has sixteen bedrooms, four of which are shared, two communal lounges, and one dining room.
Separate toilets throughout the home, a shower room, and a parker bath.
We also have two cats
Call Bell System
All bedrooms are fitted with a call system. Call bells are also in the communal areas of the home. This enables staff to identify who is ringing and respond quickly.
Housekeeping and Laundry
To ensure the home is kept clean, the housekeeping staff work seven days a week. All laundry is collected and returned daily.
Activities
Social Activities are an integral part of life for the residents living at Lime Tree Court. Activities are designed to encourage mental alertness, self-esteem, and social interaction. Activities are promoted by all staff, but we also have one dedicated activity co-ordinator.
We encourage residents to continue with hobbies both inside and outside the home. The Activity Organisers meet with new residents to discuss the activities and hobbies they previously enjoyed, and builds a programme of interest suited to individual needs and to support varying levels of ability.
The home offer a range of activities inviting community entertainers for sing a longs, local school and church visits, and outings for a pub lunch, afternoon tea and shopping trips. In house activities include flower arranging, craft groups, board and card games, exercise to music, PAT dog visits and music sessions. One to one time is available, and some residents benefit from this input with the Activity Organisers. The Weekly activity programme is displayed in the hallway, and any special requests can usually be accommodated. We have two books in the lounges to record all activities.
Complaints, Compliments and Suggestions
Lime Tree Court is committed to providing quality care and constantly reviewing ways to improve. Your comments, complements, suggestions and complaints are welcome please contact ltctwyford@gmail.com
It is our policy to log any complaint, respond quickly, effectively and honesty. We make every effort to provide the best possible service. We do recognise however, there may be occasions when people are not happy with the service. If this is the case you should contact the Manager who will investigate and try to resolve the matter, and reply to you within three working days.